Home » Terms & Conditions

Welcome to Botanic Brand Ltd. Throughout the site, the terms “we,” “our,” or “us” refer to Botanic Brand Ltd. These Terms and Conditions (“Terms”) govern your use of our website, services, and subscription offerings (“Services”). By accessing or using our website and subscribing to our Services, you agree to be bound by these Terms. Please read them carefully before using our website or subscribing to our Services.

Acceptance Of Terms

By using our website and Services, you agree to comply with and be bound by these Terms. If you do not agree with any of these Terms, you should not use our website or subscribe to our Services.

Eligibility

To use our Services, you must be at least 18 years old and capable of entering into a binding contract. By subscribing to our Services, you represent and warrant that you meet these eligibility requirements.

Subscription Services

We offer lingerie subscription services that provide you with a curated selection of lingerie delivered to your door on a recurring basis (“Subscription”). By subscribing to our Services, you agree to receive lingerie items based on the preferences you provide through your account.

●  Auto-Renewal: Unless canceled, your subscription will automatically renew at the end of each billing cycle. You authorise us to charge your payment method on file for the renewal fees.

●  Subscription Plans: Our Subscription plans may vary based on frequency, product type, and other criteria. Specific details about available plans and pricing will be presented on our website.

●  Payment: You agree to pay the subscription fees associated with your chosen plan, which may be billed monthly, quarterly, or annually, depending on your selection. We accept payments through credit cards and Paypal.

Account Registration

To access and use our Services, you must create an account with us. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account. You agree to notify us immediately if you suspect any unauthorised use of your account.

Shipping & Delivery

●  International Shipping: We may offer international shipping depending on your location. Additional shipping fees and customs duties may apply.

●  Shipping Address: You are responsible for providing a valid and accurate shipping address. We are not liable for delays or lost packages due to incorrect or incomplete shipping information.

●  Delivery Times: We aim to fulfill and ship orders in a timely manner, but delivery times may vary depending on location, availability, and other factors beyond our control.

Returns & Exchanges

Due to the intimate nature of our products, we do not accept returns or exchanges on lingerie unless the item is defective or damaged upon arrival. If you receive a damaged or defective product, please contact us within 14 days of receiving your order for a replacement or refund.

Cancellations

You may cancel your subscription at any time through your account settings. If you cancel before your next billing cycle, you will not be charged for the upcoming cycle, but your current cycle will be honoured until the end of the period.

Pricing & Payment

●  Taxes: You are responsible for any applicable taxes, duties, or other charges imposed by local authorities.

●  Pricing: All subscription fees and prices for individual products are listed on our website. We reserve the right to change prices at any time. Any price changes will be communicated to you before your next billing cycle.

User Content

By submitting content (such as reviews, feedback, photos, etc.) to our website or on social media, you grant us the right to use, display, and distribute that content in connection with our Services. You represent and warrant that you own or have the necessary rights to the content you submit.

Intellectual Property

All content on our website, including text, images, logos, and trademarks, is owned by Botanic Brand Ltd and protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express permission.

Privacy Policy

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Limitation of Liability

To the fullest extent permitted by law, Botanic Brand Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or Services. Our total liability to you, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the Services in the 6 months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Botanic Brand Ltd, its affiliates, and their respective employees, officers, and directors from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of our website or Services, violation of these Terms, or infringement of any third-party rights.

Modifications To Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of our Services after such changes will constitute your acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

Dispute Resolution

In the event of any disputes or claims arising from or related to these Terms or your use of our Services, you agree to attempt to resolve the matter through informal negotiations.

Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Botanic Brand Ltd botanicbrand@gmail.com

Company number – 16074807