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At Botanic Brand Ltd (“we,” “our,” “us”), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websitebotanicbrand.co.uk (the “Site”) or subscribe to our services. By using our Site or subscribing to our lingerie subscription service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal and non-personal information to enhance your experience and provide our services. This information includes:

a. Personal Information:

• Account Information: Name, email address, shipping address, payment information (credit/debit card details, billing address).
• Subscription Information: Preferences for lingerie (size, style, color preferences, etc.), delivery schedule, and subscription status.
• Communication Data: Information you provide when contacting customer support, signing up for newsletters, or responding to surveys. b. Non-Personal Information:

Cookies and Tracking Technologies: We use cookies and similar technologies to track user behavior on our Site. You can control cookie preferences via your browser settings.

Usage Data: Information about how you interact with our Site, such as IP address, browser type, pages viewed, time spent on the Site, and referring/exit pages.

How We Use Your Information

●  To comply with legal obligations, enforce our terms and conditions, and protect against fraud or illegal activities.

We use the information we collect for the following purposes:

●  To process and manage your orders and subscriptions.

●  To personalize your shopping experience, including offering product recommendations based on your preferences.

●  To communicate with you, including sending subscription updates, promotional offers, and customer service-related messages.

●  To improve our products, services, and user experience.

How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

●  Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

●  Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in delivering our services (e.g., payment processors, shipping carriers, email providers).

●  Legal Compliance: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal processes, enforce our Terms of Service, or protect our rights, property, and safety.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your personal information.

Your Rights and Choices

●  Opt-Out: You can opt-out of marketing communications by clicking the “unsubscribe” link in promotional emails or contacting us directly.

You have the following rights regarding your personal information:

●  Access: You can request access to the personal information we hold about you.

●  Correction: You can update or correct any inaccuracies in your information.

●  Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that help us analyse trends, remember preferences, and personalise content. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Third Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes To This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices.

Please contact us at:

Botanic Brand Ltd

Email: botanicbrand@gmail.com